The usual pattern of texting
each other that people are comfortable with is quite different from
the pre-planned and professional communication at the workplace. For
work-related things, nobody wants to engage in a back and forth
texting pattern. They prefer to keep the exchange to a minimum.
Emails allow that to happen because they have to be clear, precise
and to the point.
Emails
can be for various purposes. And the content of an email will vary
accordingly. Casual emails are allowed to be exchanged in any order.
However, formal communications are supposed to follow a proper email
writing format.
Components of an Email Format
Subject Line
The
subject line is the most important component of any email. This is
because the subject line of the email is what the recipient will read
first. For this reason, a subject line should be short and to the
point. But at the same time, it should be able to explain the purpose
of the email well. This is essential because if the subject line is
not correct or accurate, your email stands a risk of not being opened
on time, or at all.
An
important tip to remember is to add markers in the subject line. For
example, Urgent,
Important, etc.
Salutation
It
is a given that every email is meant for a specific person. So, to
start your email formally, use a Salutation. Salutations help build
the structure of the email. Address the recipient appropriately as
per the relationship you have with them. For people who you are
unfamiliar with, you can address them with "To
whom it may concern" or
"Dear
sir/ma'am" In
the case of senior officials, address them with their last name,
"Dear Mr.
Khan".
In
contrast, for co-workers, a simple Hi followed by their name will
work. Always remember to use a salutation. Never use nicknames.
Body of the Email
The
body of an email is the main part of your message. It should be
elaborate but not too long. It should explain what the
concern/query/request is in a comprehensive but at the same time it
should not lose the focus point behind the email. The opening
paragraph should immediately set the tone of the email. Consequently,
it should state the reason behind the email in a general way. If you
are a stranger to the recipient, do not forget to introduce yourself
first.
Once
the tone is set and the reason is stated, in the following sentences
elaborate on the reason as specifically as you can. Moreover, the
closing statement should support the overall structure of your email.
Like, if your email is to answer a query, you can close it by saying
"Hope I have
been able to clear your doubt". Or
if you are sending a query/request in the email, you can close by
saying "Looking
forward to hearing from you soon".
Signature
A
signature is attached at the end of your email right after the
closing statement. It is important to end the email on a good note.
Here are a few tips to remember when signing off from the email:
- Use simple phrases which are not too casual, but convey respect. For example, "Warm Regards" or "Sincerely".
- Make sure to put your contact information with your name, like your phone number or work address.
- If you are writing to a senior authority, remember to use your full name.
- Some people even use templates to make their signatures more attractive. The template usually contains their name, designation, company name as well as contact information. Just remember to not make your template flashy.
- Also, if you are sending the email on behalf of a colleague, remember to mention it clearly. And remember to provide their contact information.
Email Sample #1
Subject:
Extension of Project Report deadline
Dear
Mr./Ms. [Last name of the recipient]
I
am writing to you regarding the submission of the [Project Name]
report. It is due on [date] and I request you to provide me an
extension for the same. My brother has been in an accident and I am
leaving for my hometown tonight. I will be back by the end of the
week and therefore, I am afraid I will not be able to finish the
report until then.
Kindly
grant me an extension till [date] for the submission. I promise to
deliver the report by then.
Thank
you.
Sincerely,
[Employee name]
[Contact Info]
Sincerely,
[Employee name]
[Contact Info]
Email Sample #2
Subject:
Inquiry about Conference Center Timing
Dear
sir/ma'am,
This
email is to enquire about the timing of the conference center at
[location]. Our company, [company name], is hosting an important
corporate event and is interested in booking the conference center on
[date of the event]. I checked your website but could not find the
required information there.
If
you could share the details about the availability of the conference
center at the earliest, we can prepare an itinerary and revert back
to you with a schedule to initiate the booking procedure.
Looking
forward to an early response.
Thanks,
[Employee name]
[Designation]
[Contact info]
[Employee name]
[Designation]
[Contact info]
Email Sample#3
Subject:
Welcoming a new member of the team
Dear
team members,
I
am happy to announce that [Team name] has been joined by a new
member, [Name of the person]. He will be joining us as an intern for
the upcoming six months. He is a student of Economics in [University
Name] and is really excited to be a part of our team.
I
request you all to join me in welcoming [Name of the person] to our
team. I hope you all will be open to helping him with any queries he
might face.
Warm
regards,
[Name & Designation]
[Contact info]
[Name & Designation]
[Contact info]
Email Sample#4
Subject:
Complaint against Gender Discrimination in the office.
Dear
Mr./Ms. [Last name of the recipient],
This
email is to report an instance of discrimination on the basis of
gender I had to face in the office the other day. I was expected to
be in a meeting regarding [Project name] with [employee name,
department]. I was surprised to find out I have been dropped out of
the project at the very last minute with no prior information being
shared with me. Later, in a conversation with [name of the offender],
I was told that I was left out of the project because they did not
think as a woman I would win the client and "it is best left to
us charming men" who know how to work.
I
have worked relentlessly at [Company name] for [employment duration]
years and I am deeply upset for being treated this way. I brought
this up privately with [Name of the offender] but failed to receive a
decent reply, let alone an apology. So I am filing an official
complaint and expecting to come to a speedy solution about the same.
Hopeful
this matter will be dealt with at the earliest.
Sincerely,
[Employee name]
[Designation]
[Contact Info]
[Employee name]
[Designation]
[Contact Info]
About
the Author
Washija
Kazim is a content developer at Receptix.
She’s an avid reader and has a keen interest to develop content
that adds value to users. Washija has been writing on topics of
education, job search, career advice and related areas for the last
3 years.